Returns & Exchanges
At Plate Crate, we want to ensure you have the best gear for the diamond, which is why we offer a 30-day window for returns and exchanges on all unused merchandise. If your equipment doesn't meet your performance standards, our team is here to help you get back in the game.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in new, unworn condition.
Label and Ship
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing